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Please have the following 12 ESSENTIAL CLEANING PRODUCTS  on hand for your AirBnB Cleaner :

1.   Dishwashing Liquid

2.   Laundry Detergent

3.   Fabric Softener

4.   Glass Cleaner  (such as Windex)

5.   Bathroom Cleanser  (such as Spray Vim or Greenworks)

6.   Liquid All-Purpose Cleaner  (such as Pine-Sol or Mr Clean)

7.   Easy-Off Oven Cleaner  (NOT 'overnight' version)

8.   S.O.S. Pads  (for inside oven)

9.   Rough-Sided Sponges  (for kitchen appliances)

10. J-Cloths or Cloth Rags  (or microfiber cloths)

11. Paper Towels

12. Garbage Bags 

 Optional Items :

Stainless Steel Cleaner or Baby Oil  (for stainless steel appliances)

Natural Stone Cleaner  (for Marble and Granite countertops and tiles)

Ceramic Stovetop Cleaner  (such as Cerama Bryte)

Hardwood Floor Cleaner  (such as Bona or Murphy Oil Soap)

PLEASE ENSURE THAT THE FOLLOWING ARE ON THE PREMISES:

Bucket/Pail  (alternatively, plastic garbage can)

  Floor Mop   

•  Vacuum Cleaner  (alternatively, Broom & Dustpan)

  • Sturdy Chair or Step-Stool (for hard-to-reach places)

Book Your First Cleaning now

FREQUENTLY ASKED QUESTIONS

ABOUT OUR AIR BNB CLEANING SERVICES

How many Cleaners will you send to deliver my AirBnB Cleaning Services?

WE WILL SEND ONE CLEANER ONLY.

We never send teams or crews of cleaners into a private Air BnB.

We send two cleaners to an AirBnB only when time is limited between guests and the cleaning must be completed in an exceptionally short period of time.

What are the qualifications of your AirBnB Cleaning Service staff?

Our cleaning service staff is comprised largely of traditional cleaning ladies

who have had many years of cleaning experience prior to joining CUSTOM MAIDS

and have been in positions of trust for most of their lives.

Notwithstanding their prior qualifications, all staff-members have completed CUSTOM MAIDS’ Cleaning Service Training Program, and all have met the strict requirements necessary to work for CUSTOM MAIDS.

Once employed, our standards are maintained through an ongoing program of training and supervision.

Why choose Custom Maids over a private cleaning person?

By using Custom Maids, you eliminate all risks associated with direct employment.

As all of our cleaning staff are employees of our cleaning company . . .

 

​WE ASSUME FULL RESPONSIBILITY FOR ANY CLEANING PERSON ASSIGNED TO YOUR AIRBNB
AND FOR YOUR AIRBNB WHEN YOU’RE NOT THERE.

 

ALL CUSTOM MAIDS CLEANING SERVICE STAFF-MEMBERS :

•    have been rigorously vetted from a pool of some 1,200 candidates 
      who apply to Custom Maids each year ;

•    have completed Custom Maids’ House Cleaning Service Training Program ;

•    have undergone extensive background checks ;

•    and been bonded by Custom Maids ;

•    are covered by Worker's Compensation (in the event of injury in your home) ;

•    are covered by Comprehensive Liability Insurance (in the event of damage) ;

•    are legally employable, and eligible for all benefits pursuant to legal employment

(statutory holiday pay, vacation pay, employment insurance, etc).

You are offered the assurance of an experienced and qualified cleaning person,

together with all the protections necessary to save you from exposure of every kind.

Can I schedule my AirBnB cleaning visits on an “as-needed basis,”

or am I required to commit to regular ongoing cleaning services?

It is entirely up to you how often you use our AirBnB cleaning services.

Most AirBnB Hosts use our cleaning services strictly on an as-needed basis

(scheduling visits each time a guest checks out or a new guest checks in).

However, during periods when you have a long-term guest or the premises are vacant for an extended time,

you may wish to have cleaning services on a regular basis - daily, weekly, bi-weekly or monthly.

Whatever your need, we’re here to accommodate!  You’re under no contractual obligation to Custom Maids.

On what days of the week may I schedule AirBnB Cleaning Service?

And what time-of-day may I schedule?

Our Toronto AirBnB Cleaning Services are offered 7 days a week, Monday through Sunday.

 

Morning cleaning visits are typically scheduled for an arrival time of 8am to 8:30am.

Afternoon visits are usually scheduled for a 1pm to 2pm arrival.

But, of course, these arrival times are flexible, dependent on the check-out and check-in times of your guests.

Just let us know an entry arrangement that will work for you and we’ll be happy to oblige.

What if I need to cancel my cleaning service after I’ve booked a AirBnB cleaning visit?

You’re always welcome to cancel an AirBnB cleaning visit.

We only ask that you contact CUSTOM MAIDS’ Toronto Office 48 business hours prior to the cleaning visit

(so we have the lead time necessary to ensure our cleaner is booked elsewhere).

How will my AirBnB Cleaner gain access to my property?

We’re happy to accommodate any entry arrangement that’s comfortable for you.

Many AirBnB Hosts hide a key for their Cleaner or leave a key with a neighbour. Those with condo or apartment units often leave a key with the concierge or security desk. And, of course, many Hosts provide us with a key so we can always access their AirBnB on short notice.

 

​Just let us know an entry arrangement that will work for you and we’ll be happy to oblige.

If I provide Custom Maids with a key, will it be safe?

Yes.  Your key will be very secure.

•    Your key will be labelled with a reference number only ;

•    The name associated with your key’s reference number will be

recorded separately in Custom Maids' encrypted database ;

•    Your Key will be stored in the company vault between visits; and

•    When your key is needed for cleaning, it will be "signed out"
      and "signed back in" by our cleaner.

Do I need to provide cleaning supplies for my AirBnB Cleaning Service?

Yes. Your AirBnB cleaner will use your cleaning supplies.

But the good news is :

 

OUR PRICE POINT REFLECTS THIS APPROACH!

 Compare our cleaning service prices with the prices of team cleaning services

that travel in crews with cars and equipment. You’ll see just how affordable we are.

Before your first AirBnB cleaning visit,

please ensure that the necessary cleaning supplies are at the premises.

(See our List of 12 Essential Cleaning Products above.)

Beyond the first visit, we’ll let you know occasionally when an item needs replenishing.

What forms of payment do you accept for AirBnB Cleaning Services?

Custom Maids accepts only electronic payments :

Visa, MasterCard, American Express, Discover, Visa Debit and MasterCard Debit.

Prior to your Move-Out Cleaning Service, your credit card information will be taken by telephone and recorded in Custom Maids' encrypted database.

AFTER each cleaning service, your credit card will be charged.  (We DO NOT process credit card payments in advance of your Move-Out Cleaning Services.)

Are your AirBnB Services in Toronto completely Guaranteed?

YES, OUR SERVICE IS BACKED BY A 100% GUARANTEE OF SATISFACTION.

You have no reason to expect disappointment with Custom Maids.
After 46 years as the market leader, poor cleaning is “not our brand.”

But if you or the new occupant or your property manger are not 100% ecstatic with our Move-Out Cleaning Services, just let us know within 48 hours and we’ll be back to fix the problem immediately.

We’re committed to protecting your professional image

and we’ll do everything we can to help you earn a 5-star rating from your guests.

That’s our promise.

We don’t want be your AirBnB cleaning service just once today.

We want to be your cleaning service for months and years to come.

CUSTOM MAIDS

SHORT-TERM RENTAL & 
AirBnB CLEANING SERVICES
TORONTO

Serving Toronto, North York Etobicoke and Scarborough

Premium Vacation Rental Cleaning

for AirBnB Hosts.

OUR AIRBNB CLEANING SERVICES CHECKLIST
to ensure a premium guest experience.

Unless otherwise specified, Custom Maids will complete the following AirBnB Cleaning Services to impress your guests . . .

BATHROOM(S)

  • Clean Sink(s), Vanity and Mirrors

  • Clean out Medicine Cabinet

  • Clean out Cabinet under Sink(s)

  • Clean Toilet

  • Clean Bathtub and Tiles

  • Clean Shower Stall and Shower Doors

  • Wipe Down Door Frames, Door Knobs and  Light Switches

  • Wash Baseboards and Window Sills 

  • Remove Spots from Walls

  • Remove Spots from Windows

  • Wash Floor

  • Launder Towels, Face Cloths and Bath Mat and return to Bathroom

  • Remove Debris left behind by guest

KITCHEN

  • Wash and Put Away Dishes

  • Clean Inside/Outside Stove

  • Clean Inside/Outside Fridge

  • Clean Inside/Outside Dishwasher

  • Clean Inside/Outside Microwave

  • Clean Inside/Outside Cupboards

  • Clean Inside/Outside Drawers

  • Clean Countertop, Backsplash and Sink

  • Wipe Down Door Frames, Door Knobs and  Light Switches

  • Wash Baseboards and Window Sills

  • Remove Spots from Walls

  • Remove Spots from Windows

  • Wash Floor

  • Launder Dish Cloths and Dish Towels and return to Kitchen

  • Remove Food Stuffs and Debris left behind by guest

LIVING AREAS AND BEDROOMS

  • Clean Pictures and Mirrors on Walls

  • Dust /Polish Furniture

  • Vacuum Upholstered Furniture

  • Vacuum Carpets and Floors

  • Damp Mop Hardwood Floors

  • Wipe Down Door Frames, Door Knobs and  Light Switches

  • Wash Baseboards and Window Sills

  • Remove Spots from Walls

  • Remove Spots from Windows

  • Launder Bed Sheets and Pillow Cases and remake Beds

  • Remove Debris left behind by guest

ENTIRE SPACE

ENSURE THAT SPACE IS SET UP FOR THE

ENTRANCE OF A NEW GUEST :

  •  All Furniture, Lamps and Ornaments in their proper places

  • All Pillows and Throw Cushions attractively positioned

  • Lighting and Air Conditioner set as per specifications of Host

  • All debris removed from premises

Windows

Cleaners are often pressed for time at AirBnB Cleanings.

With this in mind, windows are left as the last priority.

Should there be time remaining, the cleaner will wash as many windows as time allows.

 If having the windows washed is a necessity, then additional time should be booked.

FOLLOWING COMPLETION OF CLEANING

REPORT :

  • Any damages by departed guest

  • Any personal items left behind by guest

  • Miscellaneous issues/problems that may negatively impact the next guest.

PLEASE NOTE : 

As part of our normal routine, cleaners always remove

obvious spots from windows throughout your space.

Relax while we clean your AirBnB.

​Hosting an AirBnB or renting out a vacation property can be a rewarding experience. But keeping your space clean is a different story. At times, you may find yourself feeling more like a maid than an AirBnB host. 

At CUSTOM MAIDS, we’re happy to help you whip your rental into shape between guests,

 so you can make a great first-impression and  “WOW” your guests every time.

Our AirBnB Cleaning Services can
Boost your Ratings.

We all know that “cleanliness” is an important key to getting glowing reviews and ensuring future bookings . . . and CUSTOM MAIDS is the local authority in that department!

Established in 1978, we’re Toronto’s First and Original Maid Service. We’ve spent almost five decades perfecting our cleaning services and we have the expertise to help you reach your goals.

When you partner with us, we’ll do all we can to help you elevate your AirBnB game and boost your 5-Star ratings

Our AirBnB Cleaning Services are
Reliable and Affordable.

If your property is frequently booked out, we know that your window of time between guests is limited. For this reason, we’ll always be on time and we’ll never, ever cancel at the last minute. With Custom Maids, you have the assurance that your guests will always arrive to a spotless space and have a hotel-like experience.

And, perhaps surprisingly, our rates are exceptionally competitive!  We invite you to use our Rate Calculator to establish your AirBnB Cleaning Service Cost. We’re sure you’ll be impressed!

CUSTOM MAIDS

SHORT-TERM RENTAL & AirBnB

CLEANING SERVICES IN TORONTO

Providing the Best Vacation Rental Cleaning 
for AirBnB Hosts in Toronto since 1978.

Join the hundreds of Toronto AirBnB Hosts

who have their spaces cleaned by CUSTOM MAIDS.

Book your First AirBnB 

Cleaning Service now 

Call us today to discuss

your AirBnB Cleaning Needs

 We’re ready to respond to your needs immediately.

The Custom Maids  Team

Our Cleanging Service

House Cleaning Services

Condo Cleaning Services

Apartment Cleaning Services

Move Out Cleaning Services

Move In Cleaning Services

Cleaning Services for Senior

Deep Cleaning Services

Spring Cleaning Services

Rate Calculator

Calculate your Cleaning Cost

Toronto Original Cleaning Service since 1978 

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