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FREQUENTLY ASKED QUESTIONS

ABOUT OUR CLEANING SERVICES FOR 
REALTORS AND HOME STAGERS IN TORONTO

Am I required to sign a contract to use your 
home staging cleaning services?

No.  Our clients are under no contractual obligation to use our cleaning services.

What are your days and hours of operation?

Our home staging cleaning services are offered 7 days a week, Monday through Sunday.

Our home cleaners provide services between the hours of 8am and 6pm daily.

How many home cleaners are sent to deliver your various
home stager cleaning services?

FOR STANDARD CLEANING SERVICES (Sporadic or Recurring)

 

WE WILL SEND ONE HOME CLEANER ONLY.
We never send teams or crews of cleaners into a private home.

We like to send the same home cleaner back to your client each time. 
She has met your client and is familiar with her/his individual expectations.

*   *   *   *   *   *   *   *   *

FOR OTHER SERVICES (Decluttering, Home Staging Cleanup, Move-In/Move-Out Cleaning, and Unpacking) 

We occasionally send two home cleaners when a service requires more than 8 hours to complete.
 

What are the qualifications of your Cleaning Service staff?

Our cleaning service staff is comprised largely of traditional cleaning ladies
who have had many years of cleaning experience prior to joining CUSTOM MAIDS
and have been in positions of trust for most of their lives.

Notwithstanding their prior qualifications, all staff-members have completed CUSTOM MAIDS’ Cleaning Service Training Program, and all have met the strict requirements necessary to work for CUSTOM MAIDS.

Once employed, our standards are maintained through an ongoing program of training and supervision.
 

Am I protected against all liability when I use your
Home Stager Toronto Cleaning Services?

Yes.  As all of our cleaning service staff are employees of our cleaning company . . .

WE ASSUME FULL RESPONSIBILITY FOR ANY HOME CLEANER ASSIGNED TO YOUR CLIENT’S HOME.

ALL CUSTOM MAIDS CLEANING SERVICE STAFF-MEMBERS :

•    have been rigorously vetted from a pool of some 1,200 candidates 
      who apply to Custom Maids each year ;
•    have completed Custom Maids’ House Cleaning Service Training Program ;
•    have undergone extensive background checks ;
•    are fully bonded by Custom Maids ;
•    are covered by Worker's Compensation (in the event of injury in your home) ;
•    are covered by Comprehensive Liability Insurance (in the event of damage) ;
•    are legally employable, and eligible for all benefits pursuant to legal employment
(statutory holiday pay, vacation pay, employment insurance, etc).

You’re offered all the protections necessary to save you from exposure of every kind.

If I provide Custom Maids with a key, will it be safe?

Yes.  Your clients’ keys will be very secure.

WHEN A KEY IS RECEIVED BY THE CUSTOM MAIDS OFFICE :

•    The key is labelled with a reference number only ;

•    The name associated with your key’s reference number is
recorded separately in Custom Maids' encrypted database ;

•    The key is stored in the company’s vault ; and

•    When the key is needed for cleaning, it is "signed out"
      and "signed back in" by our cleaner.

What forms of payment do you accept for your 
Home Staging Toronto Cleaning Services?

Custom Maids accepts only electronic payments :

Visa, MasterCard, American Express, Discover, Visa Debit and MasterCard Debit.

Prior to your first service, your credit card information will be taken by telephone
and recorded in CUSTOM MAIDS' encrypted database.

AFTER each service is completed, your credit card will be charged.  
(We DO NOT process credit card payments in advance of delivering services.)
 

Are your Home Staging Cleaning Services 
completely Guaranteed?

YES, OUR SERVICES ARE BACKED BY A 100% ABSOLUTE GUARANTEE OF SATISFACTION.

You have no reason to expect disappointment with Custom Maids.
After 46 years as the market leader, poor cleaning is “not our brand.”

But if you or your client are not 100% ecstatic with our Home Staging Cleaning Services,
just let us know and we’ll be back to fix the problem immediately.

That’s our promise.

We know there are many Home Staging Companies in Toronto,
and they all need cleaning services.

We want to establish a long and pleasant association
and be YOUR Home Staging Cleaning Company for months and years to come.

CUSTOM MAIDS

HOME STAGING CLEANING SERVICES
TORONTO

Serving Toronto, North York Etobicoke and Scarborough

Partnering with Toronto Home Stagers 
and Realtors to provide clients with the 
Best Cleaning Services in the City.

CUSTOM MAIDS has the experience and expertise 
to meet all of your home staging cleaning service needs.

Established in 1978, we are Toronto’s First and Original Home Cleaning Service. We’ve spent almost five decades perfecting our service, and, today, we’re proud to provide expert cleaning services to home stagers, realtors, property managers and AirBnB operators throughout Toronto.

We hope you’ll consider partnering with Custom Maids
for YOUR home staging cleaning service needs.

Here are a few of the ways that we can help you . . .

GETTING A HOME READY TO SHOW

Obviously, homes that command the most attention in a competitive market are those that look their best. And, as you know, many full-service realtors hire professional home stagers to ensure that their listings show well and draw high-quality home buyers ready to pay a higher price.

But home staging doesn’t come cheaply, and a growing number of homeowners – especially those with homes in lower price ranges – are unwilling to cover or share in the cost for professional home staging. In such cases, the only option for the agent is “economical do-it-yourself home staging,” 

Whether you’re a home stager or a real estate agent handling your own home staging,
CUSTOM MAIDS can help you get started with . . .

Home Organizing and Decluttering Services

Before Home Staging Cleaning Services can even begin, the first step is to mindfully decluttered and organise the home.

When “clutter” impacts the functionality of a home and makes spaces unusable, it’s difficult for buyers to imagine themselves living in the home. A CUSTOM MAIDS Housekeeper can assist your seller in decluttering and organising her/his home, which will make the home more appealing to potential buyers. The homeowner can work alongside our housekeeper or have the housekeeper take on the task independently.

To learn more, see . . .

Home Organizing and Decluttering Services

Home Staging Cleanup Service

Once a home has been organized and decluttered, it’s time to give it a top-to-bottom Deep Cleaning Service.

If you’re a Home Stager, we can do the job for you.  
If you’re a realtor undertaking a do-it-yourself home staging, we can help you too. When your client doesn’t have new appliances in the kitchen, we’ll make sure that the existing ones are spotless. And when the bathroom fixtures are old and dated, we’ll scrub them until they sparkle like new. 

We’ll give the home a detailed DEEP CLEANING SERVICE from bow to stern, sure to impress even the most discerning potential buyer.

Home Organizing and Decluttering Services

KEEPING A HOME PRESENTABLE DURING THE LISTING PERIOD

When you’re marketing a property, it goes without saying that you want it to be maintained at all times, ensuring that your home staging efforts have the maximum impact.

And we can help you with that. We offer . . .

When you’re marketing a property, it goes without saying that you want it to be maintained at all times, ensuring that your home staging efforts have the maximum impact. And we can help you with that. We offer . . .

Sporadic Home Cleaning Services

(on an “as-needed” basis)

When you have an open house or showing, you can schedule us for a one-off, spruce-up cleaning service (the day of or the day before), so we can whip the home into shape and give it the touch-ups it needs to be warm and inviting for your event.

Recurring Home Cleaning Services

(on a regular ongoing basis)

If you want to ensure that the home is ALWAYS presentable and ready for showing,
you can set up ongoing cleaning services – twice weekly, weekly, bi-weekly or monthly.

To learn more about our sporadic and recurring cleaning services, see . . .

House Cleaning Services

or

Condo Cleaning Services

AFTER A HOME HAS SOLD

To help your clients ease the transition from their former home to their new home, we offer three services which they may find helpful . . .

Move-Out Cleaning Services

(at the former home)

Regardless of how well a home is maintained, it always needs cleaning service once it’s emptied of furniture and the movers have left their scraps and debris behind. 

CUSTOM MAIDS’ Move-Out Cleaning Services will ensure that the home is as good as new before the new owners take possession.

Our Move-Out Cleaning Service provides great relief for the seller (who wants to focus on her/his new home). And, of course, it can be mentioned as a “bonus” when negotiating the sale with the buyer. 

To learn more, see . . .

Move-Out Cleaning Services

Move-In Cleaning Services

(at the new home)

While your client is busy wrapping up the packing at her/his former home, CUSTOM MAIDS can provide Move-In Cleaning Service at the newly-purchased home.

We’ll ensure that the new home is spotless and ready to move in!  Your client will be able to put her/his dishes directly into spotless kitchen cupboards; put food stuffs directly into a clean fridge; prepare a first meal in an oven that looks like new; and use bathrooms that are spotless.

To Learn more, see . . .

Move-In Cleaning Services

Unpacking Services

(at the new home)

As an add-on to our Move-In Cleaning Services, we can provide your client with Unpacking Services. We’ll send a qualified housekeeper to assist your client in unpacking boxes and organizing items in their new home. 

To Learn more, see . . .

Unpacking Services

A CLOSING GIFT

As a finishing touch, there’s no better way to say “thank you” to a client than giving a . . . 

CUSTOM MAIDS Gift Card

We have Gift Cards in every denomination. 
No pressure.  We’re just suggesting.

To Learn more, see . . .

Custom Maids Gift Cards

In the fast-paced real estate industry, cleaning services are often used by real estate agents to demonstrate to their clients a high level of professional service. But the benefit of professional cleaning services is much more than that. Whether you’re a professional home stager or a realtor staging a property on your own, the money you spend on home staging cleaning service is an investment that will always pay off in the long run.

According to a survey conducted by the American National Association of Realtors, 78% of real estate agents think that a clean house is easier to sell, and 72% say that a clean property raises the cash value provided by purchasers.  

As one of our long-term Toronto real estate partners recently said,

"With real estate, presentation is everything. To drive sales and get the greatest price for my clients, I always insist that their properties be kept immaculately clean and tidy at all times. That’s why, before I even list a home, I usually encourage hiring Custom Maids Cleaning Service.. Cleaning a property consumes a lot of valuable time that I might otherwise be spending closing deals, so I need to get my clients hooked up with a cleaning service before we even get started.  It saves me time and it lessons my stress.”

There are many benefits for real estate agents who make use of professional cleaning services, including selling properties quicker, maximizing profits and freeing up time. 

As a Toronto home stager or real estate agent, time is your most crucial commodity. With all the responsibilities you have to juggle - marketing, client meetings, property viewings and negotiations - the last thing you need is to worry about where to find a good cleaning service.

LET CUSTOM MAIDS HANDLE ALL OF YOUR CLEANING SERVICE NEEDS!

We can deliver just about every cleaning service that you and your clients could possibly ever want, allowing you the time to focus on your vital responsibilities.

Leave the cleaning service to us!  We’ll make your clients happy and . . .

 WE’LL MAKE YOU LOOK GREAT!

As a Toronto home stager or real estate agent, time is your most crucial commodity. With all the responsibilities you have to juggle - marketing, client meetings, property viewings and negotiations - the last thing you need is to worry about where to find a good cleaning service.

LET CUSTOM MAIDS HANDLE ALL OF YOUR CLEANING SERVICE NEEDS!

We can deliver just about every cleaning service that you and your clients could possibly ever want, allowing you the time to focus on your vital responsibilities.

Leave the cleaning service to us!  We’ll make your clients happy and . . .

 WE’LL MAKE YOU LOOK GREAT!

CUSTOM MAID
HOME STAGING CLEANING SERVICES

Providing cleaning services to the real estate industry since 1978

Whether you’re a Real Estate Agent or a Home Stager in Toronto, 
partner with us and we’ll do everything we can to elevate your game and enhance your reputation in the real estate industry.

ready to respond to your needs immediately.

The Custom Maids  Team

Our Cleanging Service

House Cleaning Services

Condo Cleaning Services

Apartment Cleaning Services

Move Out Cleaning Services

Move In Cleaning Services

Cleaning Services for Senior

Deep Cleaning Services

Spring Cleaning Services

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Calculate your Cleaning Cost

Toronto Original Cleaning Service since 1978 

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