How to choose a cleaning company that is right for you, by Amber C
So, you’re looking for a cleaning company and have found yourself at our blog spot. You lucky duck! You’ve landed in the right puddle (haha).
Let us get right down to business and answer the most Frequently Asked Questions that you may or may not have seen on our website:
How experienced is this company? In the case of Custom Maids Inc., we were founded in 1978 by Des and Dana Breau, which is a whopping 44 years of service and over 5 million homes cleaned. We staff over 50 cleaners who have been with us for 10-20 years (in a few cases, 30 years). That’s a good show of low turnover and staff satisfaction, and it shows in their work. We guarantee that our work will be to your satisfaction, and if it is not, we will make it right.
What services are offered? Our brand says it all, we "customize" your cleaning, from the way you want your home cleaned even to the cleaning products used (since we use your cleaning supplies). We do however, encourage you to research our company for yourself. We have an exceptional website with sections dedicated to FAQs, hours of operation, rates and services and general information, as well as a blog spot with topics surrounding not only cleaning but which cleaning products have natural alternatives and which vacuums are the best on the market.
Are the staff on the company’s roster insured? Yes, of course, we are fully bonded and insured. Our cleaners are employees of the company and are covered by Worker’s Compensation in the event of injury in your home, as well as Comprehensive Liability Insurance in the event of any damages to your home.
What are the prices like? We think you will find our prices are very competitive as we do more than your average house cleaning service. Most companies come in and will do only the basic cleaning needed to keep your house tidy. On the other hand, our cleaners also do one major job (cleaning tasks over and above the general cleaning) each visit should you wish, such as clean out the oven, clean out the fridge, wash windows, do laundry or another house cleaning task of your choosing. A major job can also be substituted in place of a regular task if you wish to alternate, so if you say, do not think your appliances need to be cleaned, but you need the laundry folded, we can alternate laundry and cleaning appliances each visit. Or, you can even make a priority list for the cleaner to follow. Your wish is our command! We also do not send out any “scouts” to price your home, we use our experience from 40 plus years of servicing homes like yours to set our prices, and again, for our services offered, they are a fantastic deal.
How long have the staff been with the company? Our cleaners have been with us for decades. Literally. The longest so far that a cleaner has been with us is 37 years, following that, 35. Consecutively. Our cleaners are VERY dedicated people who like what they do and enjoy knowing their clients come home to a comfortable and clean space where they can relax and spend some quality time with family or enjoy the peace and tranquility within their own four walls.
What differentiates Custom Maids from the rest? This may be our favorite question to answer! What sets Custom Maids apart from our competition is that we care about your home as though it was our own. We guarantee our work to your satisfaction, and if, for some reason, our cleaners do not work to your standards, we encourage you to let us know within 24 hours of the original service, and we will compensate you accordingly. We can also accommodate last-minute bookings as we have a very large staff to choose from. We look forward to servicing your home! Until next time!
by Amber C, Custom Maids