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FREQUENTLY ASKED QUESTIONS

ABOUT CUSTOM MAIDS MOVE-IN CLEANING SERVICES

  • WE WILL SEND ONE CLEANER ONLY 

    WHO WILL TAKE THE TIME TO CLEAN YOUR NEW HOME FROM TOP TO BOTTOM.

    We never send teams or crews of cleaners into a private home.

    We send two cleaners only when a Move-In Cleaning requires more than 8 hours, or a client requires their Move-In Cleaning to be completed in a short period of time.

  • Our Cleaning Service Staff is comprised largely of traditional cleaning ladies who have had many years of cleaning experience prior to joining CUSTOM MAIDS, and have been in positions of trust for most of their lives. 

    Notwithstanding their prior qualifications, all cleaning staff have completed CUSTOM MAIDS’ Move-In Cleaner Service Training Program before joining our staff, and all have met the strict requirements necessary to work for CUSTOM MAIDS.

    They are fully bonded; covered by Worker’s Compensation (in the event of injury); and covered by Comprehensive Liability Insurance (in the event of damage).

  • Our Toronto Move-In Cleaning Services are offered 7 days a week, Monday through Sunday.

    Morning cleaning visits are scheduled for an arrival time of 8am to 8:30am.

    Afternoon visits are scheduled for a 1pm to 2pm arrival.

    Move-In Cleanings exceeding 5 hours must be scheduled for morning arrival.

    Depending on the location and size of your home, we may be able to make slight adjustments to these arrival times.

  • We’re happy to accommodate any entry arrangement that’s comfortable for you.

    Many clients meet their Move-In Cleaner at the property. Some hide a key for their Move-In Cleaner or leave a key with a neighbour. Those in condos or apartments often leave a key with their concierge or security desk. And many clients deliver us a key at CUSTOM MAIDS’ Toronto office.  

    Just let us know an entry arrangement that will work for you and we’ll be happy to oblige.

  • Yes. Your Move-In Cleaner will use your cleaning supplies.

    AND THE GOOD NEWS IS:

    OUR PRICE POINT REFLECTS THIS APPROACH!

    If you compare our Move-In Cleaning Service prices with the prices of team Cleaning Services that travel in crews with cars and equipment, you'll see just how affordable we are! 

    We don’t expect that you’ll mind picking up five or six cleaning products in order to take advantage of the cost savings available to you at CUSTOM MAIDS.

    Kindly take your cleaning supplies ahead to your new home for your Move-In Cleaner to use.

    (See our list of  9 Essential Cleaning Products  above.)

  • CUSTOM MAIDS accepts only electronic payments :
    Visa, MasterCard, American Express, Discover, Visa Debit and MasterCard Debit.

    Discovery Logo
    Visa Debit Logo
    Master Card Debit Logo
    Visa Logo
    Master Card Logo
    American Express Logo
    Visa Debit Logo
    Discovery Logo
    Master Card Debit Logo
    Visa Logo

    Prior to your Move-In Cleaning Service, your credit card information will be taken by telephone and recorded in CUSTOM MAIDS' encrypted database.

    AFTER your Cleaning Service, your credit card will be charged.  (We DO NOT process credit card payments in advance of your Move-In Cleaning Service.)

  • YES, OUR MOVE-IN CLEANING SERVICES ARE BACKED BY A

    100% ABSOLUTE GUARANTEE OF SATISFACTION.

    You have no reason to expect disappointment with CUSTOM MAIDS. After 46 years as the market leader, poor cleaning is “not our brand.”

    But if you are not 100% ecstatic with the Move-In Cleaning Services that you receive, just let us know within 48 hours and we’ll be back to fix the problem immediately.

    That’s our promise.

    We know there are plenty of cleaning companies in Toronto offering Move-In Cleaning Services.

    We don’t want to just deliver you a Move-In Cleaning Service today.  We want to be the Toronto Cleaning Company you turn to for months and years to come.

  • Once you’ve moved into your new home, CUSTOM MAIDS can continue to help meet your cleaning needs while you settle in and enjoy the excitement of starting fresh.

    You may have a cleaning person come in just occasionally on an as-needed basis. Or you can set up cleaning on a regular, ongoing basis - weekly, bi-weekly or monthly.

    Regardless of how often you use our Cleaning Services, you’ll have your own cleaning lady (or man) - someone familiar with you and your expectations of your Cleaning Service.

    See  House Cleaning  or  Condo Cleaning  or  Apartment Cleaning  for details.

HOW MUCH DOES MOVE-IN CLEANING COST?
Move-In Cleaning Services Rates (including HST)
Houses and Townhouses

Standard House (up to 1,600 sq ft)

Does not exceed: 
2 Levels / 3 Bdrms / 2 Bthrms 
Kitchen / Living Rm / Dining Rm
   

6 hours
$ 300

Intermediate House (1,600 to 2,000 sq ft)

All of the above
1 Additional Rm (Rec Rm, Office, Den, etc)
+ (Perhaps) 1 Additional Bathrm-Powder Rm    

7 hours
$ 350

Large House (2,000 to 2,500 sq ft)

Exceeds above Levels and/or Rms

8 hours
$ 400

Larger House (2,500 to 3,000 sq ft)

9 hours
$ 450

Very Large House (Greater than 3,000 sq ft)

10 hours
$ 500

Condos, Apartments and Lofts

Bachelor / 1 Bathroom

(up to 500 sq ft)

4 hours
$ 200

1 Bedroom/ 2 Bathrooms-Powder Rooms

(up to 1,000 sq ft)

4.5 hours
$ 225

2 Bedrooms/ 1 Bathroom-Powder Room

(up to 1,000 sq ft)

4.5 hours
$ 225

2 Bedrooms/ 2 Bathrooms-Powder Rooms

(up to 1,600 sq ft)

5 hours
$ 250

3 Bedrooms / 1 or 2 Bathrooms-Powder Rooms

(up to 1,600 sq ft)

5 hours
$ 250

2 Levels (1, 2 or 3 Bedrooms)

(up to 1,600 sq ft)

5 hours
$ 250

2 Levels (1, 2 or 3 Bedrooms)

(1,600 to 2,000 sq ft)

6 hours
$ 300

2 Levels (1, 2 or 3 Bedrooms)

(2,000 to 2,500 sq ft)

7 hours
$ 350

Book Your Move-In Cleaning Service Now

Move-In Cleaning Supplies List

Please have the following  9 ESSENTIAL CLEANING PRODUCTS  on hand for your CUSTOM MAID :

  1. Glass Cleaner  (such as Windex)

  2. Bathroom Cleanser  (such as Spray Vim or Greenworks)

  3. Liquid All-Purpose Cleaner  (such as Pine-Sol or Mr Clean)

  4. Easy-Off Oven Cleaner  (NOT 'overnight' version)

  5. S.O.S. Pads  (for inside oven)

  6. Rough-Sided Sponges  (for kitchen appliances)

  7. J-Cloths or Cloth Rags  (alternatively, microfibre cloths)

  8. Paper Towels

  9. Garbage Bags 

 Optional Items :

Stainless Steel Cleaner or Baby Oil  (for stainless steel appliances)

Natural Stone Cleaner  (for Marble/Granite countertops and tiles)

Ceramic Stovetop Cleaner  (such as Cerama Bryte)

Hardwood Floor Cleaner  (such as Bona or Murphy Oil Soap)

PLEASE ENSURE THAT THE FOLLOWING ARE ON THE PREMISES:

•  Bucket/Pail  (alternatively, Plastic Garbage Can)

•  Floor Mop   

•  Vacuum Cleaner  (alternatively, Broom and Dustpan)

•  Sturdy Chair or Step-Stool (for hard-to-reach places)

Unless otherwise specified,

your Move-In Cleaner will complete the following

MOVE-IN CLEANING CHECKLIST

BATHROOM(S)

•  Clean Sink(s), Vanity and Mirrors

•  Clean Inside/Outside Medicine Cabinet

•  Clean Inside/Outside Cabinets and Drawers

•  Clean Toilet

•  Clean Bathtub and Tiles

•  Clean Shower Stall and Shower Doors

•  Wipe Down Door Frames, Door Knobs and Light Switches

•  Remove Spots from Walls

•  Wash Window Sills and Baseboards

•  Wash Floor

•  Remove Garbage and Debris 

KITCHEN

•  Clean Inside/Outside Stove and Hood

•  Clean Inside/Outside Fridge

•  Clean Inside/Outside Dishwasher

•  Clean Inside/Outside Microwave

•  Clean Inside/Outside Cupboards and Drawers

•  Clean Countertops, Backsplash and Sink(s)

•  Wipe Down Door Frames, Door Knobs and Light Switches 

•  Remove Spots from Walls

•  Wash Window Sills and Baseboards

•  Wash Floor

•  Remove Garbage and Debris 

LIVING AREAS AND BEDROOMS

•  Vacuum Carpets and Floors

•  Damp Mop Exposed Floors

•  Wipe Down Door Frames, Door Knobs and Light Switches 

•  Remove Spots from Walls

•  Wash Window Sills and Baseboards

•  Remove Garbage and Debris

Windows

Cleaners are often pressed for time at Vacancy Cleanings.

With this in mind, windows are left as the last priority.

Should there be time remaining, your Custom Maid will

wash as many windows as time allows.

If having the windows washed is a necessity,

then additional time should be booked.

CUSTOM MAIDS

MOVE-IN CLEANING SERVICES TORONTO

Your trusted source for a Toronto Move-In Cleaner since 1978

Experience the Best Move-In Cleaning Services in Toronto

Join the thousands of Toronto Residents who have their Houses, Condos and Apartments cleaned by Custom Maids

Book your Move-In
Cleaning Service now 

 Call us today to discuss your
Move-In Cleaning needs.

 We’re ready to respond to your needs immediately.

Monday through Friday,  8am to 5pm

The Custom Maids  Team

​OUR TORONTO MOVE-IN CLEANING SERVICES

While you’re busy wrapping up the packing at your old home,

why not let CUSTOM MAIDS tackle the Move-In Cleaning at your new home?
 

We’ll ensure that your new home is spotless and ready to move in! You’ll be able to unpack your dishes and place  them directly into spotless kitchen cupboards; put your food stuffs directly into a clean fridge; and prepare your first meal in an oven that looks like new. You’ll be able to unpack your clothes and hang them directly in thoroughly cleaned closets ; lay out carpets on dust-free floors; and use bathrooms that have been scoured from top to bottom.

If you like the idea of moving into a beautifully clean home but don’t have the time, simply  call CUSTOM MAIDS today  or  Book a Move-In Cleaning Online.  We have decades of experience with Move-In Cleaning Services in Toronto, and our professional cleaning staff will deliver all the cleaning services you need while you focus on other moving tasks.

Moving can be very hectic and time-consuming, so it’s no surprise that “moving” is listed among the five most stressful life events. CUSTOM MAIDS is here to ease the stress of your transition.

CUSTOM MAIDS

Toronto's Original Maid Service, since 1978

MOVE-IN CLEANING SERVICES TORONTO

​Serving Toronto, Etobicoke, North York and Scarborough

MOVING SHOULD BE A JOY, NOT A CHORE.
Let us help! 

Our Cleaning Services

House Cleaning Services

Condo Cleaning Services

Apartment Cleaning Services

Deep Cleaning / Spring Cleaning

Move In Cleaning Services

Move Out Cleaning Services

Cleaning Services for Seniors

Calculate your Cleaning Cost

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